Refund policy
Return & Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
Returns
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You have 3 days from the date of delivery to return an item.
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To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
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Some items are non-returnable.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within 7 business days.
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Shipping costs are non-refundable.
Exchanges
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We only replace items if they are defective or damaged.
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If you need to exchange an item for the same item, send us an email at kidsneedskids@gmail.com with your order number and details.
Return Shipping
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You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or damaged.
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Shipping costs are non-refundable.
Contact Us
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If you have any questions on how to return your item or need help with your order, please contact us at:
Email: kidsneedskids@gmail.com
Phone: +1 (714) 759-0384