Shipping policy
Thank you for shopping at GotMe Store! Please read this shipping policy carefully.
1. Order Processing
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Orders are processed within 5 - 10 business days after payment is confirmed.
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Orders are not shipped on weekends or US holidays.
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Processing may take longer during high-demand periods or holidays.
2. Shipping Methods & Delivery Times
We offer the following shipping options through CJ Dropshipping:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 9–18 business days (US) | Tracking available |
| ePacket / Express Shipping | 8–15 business days (US) | Faster delivery with tracking |
| International Shipping | 13–30 business days | Customs may cause delays |
Delivery times are estimated and not guaranteed.
3. Shipping Costs
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Shipping costs are calculated at checkout based on product weight, dimensions, and destination.
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For international orders, any customs duties or taxes are the responsibility of the customer.
4. Order Tracking
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Once your order ships, you will receive a tracking number via email.
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You can track your package using the tracking link provided.
5. Lost or Damaged Items
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GotMe Store is not responsible for shipping delays caused by carriers.
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If your item arrives damaged, please contact us within 3 days of delivery with photos. We will coordinate to arrange a replacement or refund.
6. Shipping Restrictions
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We currently ship to the United States
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Certain regions or P.O. boxes may not be eligible for delivery.
7. Contact Us
If you have questions about shipping or your order, please contact us:
Email: kidsneedskids@gmail.com
Phone: +1(714)759-0384
Address: Pearland, USA